As close as possible to you

hands partner

Comdata Türkiye is a Business Process Outsourcing (BPO) company that offers customer experience services to leading companies operating in strategically important sectors such as Telecom, Energy, Finance, Insurance, Retail and e-commerce. The company employs nearly 5000 people in six provinces, seven locations offering its services to over 80 big brands throughout Turkey and also offers offshore services with the capacity to provide services in a foreign languages. Comdata Türkiye provides solutions and has an experience in Customer Service, Revenue Enhancement, Document Management, Process Design, Technology Solutions and Back Office.

The company has completed its brand transformation in the first half of 2016 after acquiring one of the biggest companies in Call Center Industry in 2013, Callus. In the second half of 2016, Comdata has acquired Win Bilgi Communication Services, another leading company in the sector. After the acquisition, the company now offers integrated solutions to its partners, become stronger at finance services and has become the third biggest company in the industry.

Comdata Türkiye operates with the mission of easing business procedures and reducing business risks of its partners with its innovative and growth-oriented structure. With the experience of Comdata Group in 22 countries and technological infrastructure, Comdata Türkiye will continue to be a long term strategic partner of companies.

With the power of Comdata Group’s global expertise and the role to be a service provider in Customer Interaction and Process Management, we will continue to make a difference in every field and project.

What makes us unique

Makers
Vision
In nowadays everchanging world, digital is reaching maturity and impacts all the sectors, which are reinventing themselves in the depth to adapt to this new reality. This new environment means customer interact more and they expect more in terms of experience with brands: Customer is King, Customer is everything.

Mission
Our services, from outsourcing of customer interactions and processes to customer experience consulting, are entirely focused on one goal: helping our client to maximise the customer value, by creating the smart blend of people, process and technology.  We are a special breed of business partners - we are makers: we think and do, we cherish both and that fruitful combination makes us better at our job. Our group combines an international footprint with a strong, decentralized, local expertise, to be as close as possible to our clients.

Ambition
We desire to transform the present as to design the future of both our clients’ businesses and our industry. Globally and in each country, we are present, we aim to be recognised as the market shaper in Customer Interaction & Process Management.

Our Values

Values

  • We seek Excellence and we make things happen
  • We earn customer trust and build employee  loyalty every day
  • We believe in innovation as a mindset
  • We trust in an international team because we embrace cultural diversity
  • We support the communities where we work and live

Fact & Figures

Fact & Figures

Türkiye Headquarters

Comdata Türkiye
Emek Mahallesi, Atatürk Cd. No:14/C
34785 Sancaktepe/İstanbul, Turkey
+90 216 556 39 00